Aged care employee reveals brutal actuality of the job in viral put up

Aged care worker reveals brutal reality of the job in viral post


A younger girl has described the brutal day by day workload she and her colleagues face within the aged care system — and the way in which the gruelling job leaves them “exhausted” and “damaged”.

Tahlia Stagg, from Coffs Harbour on the NSW north coast, posted about “a day within the lifetime of” an aged care employee on Fb not too long ago.

The put up included a surprising breakdown of the duties and stresses she encountered in a mean work day, starting at 6.30am and ending after 3.20pm, when she’s “in additional time. Unpaid additional time”.

She defined that her put up was “not a dig at my office” or the job she beloved, however quite an try to indicate “the fact of aged care”.

She argued current media protection of abuses in nursing properties “may have you imagine that aged care employees are negligent, incompetent, and missing in abilities”, however that whereas “there’s just a few stinkers within the bunch”, most had been keen about their careers and the folks that rely upon them.

Ms Stagg mentioned she was requested to take down her unique viral put up, which obtained 78,000 shares in simply two days.

Nevertheless, she determined to repost it on July 19 — once more attracting tens of hundreds of likes, shares and feedback — in an try and “make waves” and arise “for the aged, and for aged care employees”.


Based on Ms Stagg, her shift begins at 6.30am, leaving her with 90 minutes to get 11 of her 24 residents “washed, dressed and prepared” for breakfast at 8am.

“Let’s break that down. That is eight minutes and 18 seconds per resident,” she defined.

“In eight minutes, I have to use a lifter to switch every resident from their mattress to the bathroom, from the bathroom to the bathe, wash them, shave them, dry them, moisturise them, costume them, comb their hair, brush their enamel, apply listening to aids, costume their wounds, switch them to a wheelchair, tidy their room, make their mattress, empty their bin and wheel them to the eating room. Eight minutes!

“In the meantime, of their bedrooms, the opposite 13 residents lay ready for his or her meal. These residents can’t stroll, can’t talk, can’t feed themselves. They require spoon feeding, can solely drink by a straw, and have problem swallowing.

Stagg said workers often missed breaks and worked overtime. Photo / via Facebook
Stagg mentioned employees usually missed breaks and labored additional time. Picture / by way of Fb

“These residents haven’t but been touched because the shift started, as a result of the residents with the verbal and bodily behaviours take precedence. They haven’t but been cared for, as a result of in a ward of 24 excessive care residents, 4 nurses can solely accomplish that a lot.”

Ms Stagg referred to the half-hour after breakfast as “code brown o’clock” — a time when all residents “need the bathroom directly”, which means one nurse is tasked with the remedy spherical, and one other with gathering breakfast trays.

The opposite two “are operating, answering a number of buzzers and toileting a number of residents at a time”, a interval so frantic they usually miss out on their break time and infrequently aren’t in a position to make use of the lavatory themselves.

She mentioned “all private care would ideally be accomplished by 11am, leaving simply sufficient time to start out making ready for lunch”.

“That leaves six minutes and 15 seconds per resident to take care of their private hygiene,” she wrote.

“This in fact is finest case situation, however throw in a fall, a damaged hip, a pores and skin tear, a demise, a vomit, an upset customer, or an unintended poop of the pants, and the time left for every resident is shortened.”

At 12pm the lunch rush begins, adopted by the “busiest time hour of the shift” at 12.30pm.

“24 residents all to be toileted, repositioned, checked for strain sores, or returned to mattress,” Ms Stagg posted.

If everybody may SHARE my final fb put up of ‘A day within the lifetime of an aged Care Employee’ I would actually admire it. It received…

Posted by Tahlia Stagg on Friday, 19 July 2019

“An hour will not be sufficient to get this spherical completed, however it must be. Two employees are going residence at 1pm, and the opposite at 2. After that, you are by yourself.”

Whereas she’s attributable to clock off at 3pm, Ms Stagg defined that she not often left on time.

“Who’re you kidding! You possibly can’t depart till the paperwork’s completed.”

All through the confronting put up, Ms Stagg additionally describes the pressures attributable to demanding family members, troublesome residents and the emotional toll of the job.

“They do not see us maintain the fingers of a person with Parkinson’s to ease his shakes only for a second … They do not see us go residence as a damaged shattered human who has seen extra in someday than lots of people will see ever,” Ms Stagg wrote.

“We’re working more durable than you recognize. And feeling like your finest is simply not adequate sucks.

“We’re not incapable, we’re pressed for time! You solely hear in regards to the negatives, however please imagine the vast majority of us have good hearts and take care of and love your loved ones members as our personal,” she posted, signing off as an “exhausted care employee”.


The put up has obtained an outpouring of help from fellow Aussies, who thanked the younger girl for sharing her expertise.

“There is no such thing as a excuse for the scarcity of employees and the strain that you’re beneath,” one Fb consumer wrote, whereas one other argued that “If aged care corporations profiting off the aged spent extra and profited much less this is able to not be as it’s.”

Fellow employees within the trade additionally posted that Ms Stagg had been spot on in her description.

“You’ve got summed up an aged care employees day precisely, it’s the hardest, most exhausting and generally unappreciated job, but in addition is probably the most rewarding job there’s,” one girl wrote.


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