Hackers reportedly abused Microsoft’s buyer assist to learn Hotmail, Outlook.com e mail

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Hackers reportedly abused Microsoft's customer support to read Hotmail, Outlook.com email


Hackers reportedly compromised a Microsoft buyer assist account, exposing its credentials, and by extension buyer e mail on Microsoft web-based e mail companies like Hotmail, Outlook.com, and MSN.

TechCrunch reported over the weekend that Microsoft is sending emails to affected customers, warning them of the difficulty. Presumably, these customers who haven’t been contacted are unaffected.  (Microsoft hasn’t stated what number of accounts have been affected, nor did the corporate determine the precise companies affected.)

On the time, Microsoft believed the attackers would solely be capable to learn header info, comparable to the topic line or the handle from which the e-mail was despatched. On Monday, nevertheless, Motherboard reported that e mail content material was accessible as effectively. Microsoft then confirmed to Motherboard {that a} small variety of customers—six %, based on Motherboard—had acquired e mail notifications stating that their e mail content material had been impacted.

Microsoft representatives hadn’t responded to a request for remark by press time.

In response to the unique e mail despatched to customers, Microsoft stated that the login info of particular person customers was not in danger; nevertheless, the corporate warned that attackers may ship phishing emails or different makes an attempt to both trick or pry private info away from customers. Microsoft advisable that customers change their passwords as a precaution.

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